Thank you for visiting www.zudis.com.au.
Some of our products are available to purchase on Pre-Order. This means that the item is currently out of stock, but is on order and arriving in-store soon.
All orders are shipped within 1-2 business days, of order being placed. Please allow 5-10 business days for your order to be delivered. You will receive notification via email, with tracking information, once your order has been shipped
If you require something delivered more urgently, please contact us and we can arrange this for you, at an additional charge.
Our delivery options include post, local delivery and “click and collect”.
We charge a flat rate fee of $10 for delivery for Metropolitan Australia. For Regional areas and the Northern Territory delivery is $15.00. Local Delivery, limited to the following postcodes – 3192, 3193, 3194, 3195, is $8.00.
For larger / bulky items, such as artwork and furniture, shipping cost is calculated on a case by case basis, after check-out. Shortly after your order is placed, we will be in touch with the shipping cost.
For “Click and Collect” we will contact you via phone when your purchase is ready for collection. If you haven’t heard from us within 48 hours, please email firstname.lastname@example.org or contact us here.
Please note, we are unable to deliver to P.O Boxes and Parcel Lockers.
Wall Art and Furniture
Prices do not include shipping charges, these are calculated on a case by case basis, due to size, weight and delivery location.
Once you have completed your shopping, please select standard shipping and we will contact you to arrange payment for the remaining balance, once shipping has been calculated.
We do not offer a refund due to change of mind, so please choose carefully.
Please contact email@example.com for all returns.
We offer an exchange / credit note for the online store, within 14 days of purchase.
For an exchange, the unwanted item/s can be returned in-store or via post. If via post, the return postage will need to be paid prior to us sending the exchange product back to you.
Items must be in original condition as they were purchased.
If your purchase is deemed faulty you will be offered a replacement, repair or refund.
PLEASE NOTE: Due to Health and Safety Regulations, no returns are accepted on earrings.
Afterpay / Zip-Pay
Afterpay is available for purchases online ONLY. Zip-Pay is available in-store ONLY. If you would like to use Zip-Pay online, please phone us in-store on 03 9580 2233, and we can process over the phone.
If you are purchasing your item as a gift, and would like a gift exchange card and/or the items gift wrapped, please make sure you advise us in the comments section at checkout.
Items without a receipt will not be excepted for exchange, or store credit.